Do you ever get the feeling that you’re doing the same thing every year - and the same things as everyone else - but for no better results?   This, I think, summarizes all our conversations on engagement.   Over the last several years, one of the most common themes has been the concept of membership or stakeholder engagement. How can we establish it? How can we expand it? How can we make it a more ongoing, or annualized relationship?   The missing link in our conversations is annualized engagement.   Annualized engagement is defined as the interaction between you and your members throughout the year, on an annual basis. How often do they engage with your association, in what manner and how consistently over time?   Critical to annualized engagement is the existence of opportunities or channels for annualized engagement.   Successful annualized engagement is more likely if there are more, not less, opportunities for a member or other stakeholder to

The precise origination of the Manhattan cocktail is unclear. Was it created at the Manhattan Club in New York City in the early 1870s at a political banquet or invented at a noted bar on Broadway?

Like many of you, I travel. Often. More than often in fact. I average more than 100 days a year on the road. This isn’t a complaint. I love seeing new places and having the opportunity to meet the people I’d otherwise only talk to on the phone.